Key Account Manager
We are looking for a skilled Key Account Manager to oversee the relationship’s of the company with its most important clients. The ideal candidate to be able to develop trust relationships with a portfolio of major clients with Total Customer Satisfaction and to enhance our competition and to drive the revenue growth.
Job Description:
- Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Collect market information and strategy from assigned accounts time to time