Billing and AR Collection Specialist

Process and complete the billing cycle for each service offering in a timely and accurate manner, ensuring all invoicing is done in line with client agreements. Ensure that client billing files are complete, accurate, and well-organized, updating them regularly to reflect the latest transactions, payments, and adjustments. Responsible for new account setup within the billing system. Respond promptly to customer and internal team inquiries, such as providing copies of invoices, issuing billing adjustments, and assisting with any billing-related questions or issues. Issue eGui for Taiwan-based clients, adhering to local invoicing regulaions Track and manage the cash collections process for each customer, ensuring payments are received on time, and take proactive steps to resolve any overdue amounts. Assist in the preparation for the Annual Financial Audit and Tax Audit by providing necessary documentation, reporting, and supporting the finance team during the audit process. Perform other duties or special projects as assigned.