📝 Global Gaming Software Company (Foreign-Owned) Bilingual Technical Support 福利優渥🌴Ｘ外商遊戲軟體科技公司-中英文字客服＿JC

👾 B2B 技術客服專員 成為企業與全球客戶的溝通橋樑，提供高效技術支援！ B2B Technical Support Specialist Be the key communicator between the company and global clients, providing efficient technical support. 你的日常工作包含： 🌐 成為公司與國外客戶間的橋樑，確保雙方溝通順暢無礙 🌐 Act as the bridge between the company and international clients to ensure smooth communication. 🛠 協助海外客戶解決各種技術問題，提升使用體驗 🛠 Assist overseas clients in resolving technical issues and enhancing their user experience. 📊 持續追蹤產品使用情況，主動優化客戶滿意度 📊 Monitor product usage and proactively work to improve customer satisfaction. 🧡 福利超寵員工： Amazing Perks Just for You 🌴 20 天特休｜😷 7 天全薪病假 🌴 20 days of annual leave | 😷 7 days of fully paid sick leave 🎒 旅遊補助｜🩺 健檢＋團保（連你家人也照顧） 🎒 Travel allowance | 🩺 Health check-ups + group insurance (covers your family too!) 💸 津貼多多：輪班、通訊、停車、婚喪生育 💸 Multiple allowances: shift, communication, parking, marriage/funeral/birth 🍰 每天都有零食、咖啡、水果、下午茶 buffet 🍰 Daily snacks, coffee, fruit, and afternoon tea buffet Requirements 具備 2 年以上客服或相關經驗。 At least 2 years of experience in customer support or a related role. 良好的中英文溝通能力，日文能力佳者加分。 Strong communication skills in both Mandarin and English. Japanese ability is a plus. Interview process 一面：HR First Round: HR Interview 二面：主管 Second Round: Hiring Manager Interview